【杭州】【内推】白名单知名外企 技术支持工程师

如果有小伙伴想在风景如画的杭州板砖，我可以帮没上车的伙伴们上车。

2021 Q4 全员大幅涨薪！ 2022 全员持股计划即将公布。坊间传闻闭眼冲的公司。现金流充裕，并持有12万多枚比特币。是不是想了解更多MicroStrategy？

想了解更多MicroStrategy，比如我们公司是做什么的，做的怎么样，可以看这个公众号文章：

https://mp.weixin.qq.com/s/3r5GmHMxcuKFXHnoeKMdvQ

·       由于业务迅猛发展，跪求Technical Support 简历。

·       社招职位，优秀的 2022应届生可以投递。

·       老牌外企，海外客户众多，希望你可以英文交流哦

·       这个职位直接面向客户，务必英语流利，会日语，韩语，粤语加分。

[职位小贴士]

·       本科或以上学历

·       良好的英文书面和口语沟通能力

加分项：

·       有客户支持经验

·       熟悉AWS, Azure, Linux, Java, SQL, RDBMS任意一项

【职位详情】

Job Description

•           Provide front-line technical or functional assistance to high profile customers, partners, as well as consultants and other company professionals, in a team-driven case management environment.

•           Find creative and sophisticated solutions to problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities.

•           Create and maintain online accounts for customers and partners to access secure MicroStrategy websites

•           Process requests from customers and partners for new software license keys when new product versions are made generally available

•           Enhance personal and professional growth by participating in Internal Training Programs

•           Identify and communicate product defects to development teams

•           Assist, on ad-hoc basis, on projects which add value to the team operations or contribute to improving Customer Satisfaction.

Qualifications

•           Bachelor’s degree

•           Strong analytical skills

•           Well organized with effective time management skills

•           Fluency in English and Mandarin is required (Japanese, Korean, Cantonese would be a plus)

•           Excellent written and verbal communication skills

•           Team player- always willing to give support to others and ask for help if needed

•           Ability to manage multiple tasks concurrently

•           Previous customer support experience is a plus

•           AWS, Azure, Linux, Java, SQL, RDBMS experience will be a strong plus.

【内推方式】

发送简历到如下邮箱（简历中文或者英文都可以；如果英文简历，请提供中文姓名。）

  343471829@qq.com

有任何疑问都可以联系我。如果已经从其他渠道投递过简历，恕不能再次内推。

【内推流程】

Online Assessments>Recruiter Phone Screen>Tech Interview >APO Interview> HR Interview>GM Final Interview> Offer Approval>Offer>Accept >Onboard

内推后，48小时内收到测评邀请邮件。

【工作地点】

杭州黄龙万科中心A座 （紧挨市中心武林广场，离西湖也很近）

【薪资待遇】

美资外企,  福利优渥，上班不打卡，弹性工作制。

周一在家工作（400美元津贴）。10-20天带薪年假，10天带薪病假，2 Wellbeing Days。

法定五险一金，优质的商业医疗、人身意外等综合保险计划，同时我们为员工的家人提供附加的商业医疗、意外保险，确保员工及家人的综合医疗及意外保障，还有年度体检、节日贺礼、入司周年礼、生日大礼包及各种祝福奖励。

Work life balance, 工作氛围好，环境佳，每天研磨咖啡，新鲜水果，免费健身房和每个季度健身奖励。

很多去美国或者波兰工作交流的机会。